NICEIC Backed Warranty
Our customers have the peace of mind that comes with an Insurance Backed Warranty for work undertaken by contractors registered to the NICEIC Domestic Installer Scheme that is notifiable to Building Control.
The purpose of the Warranty is to protect customers should any work be found not to comply with the Building Regulations under circumstances where the contractor is no longer in business to undertake the necessary remedial work.
The financial limit placed on the remedial work is £25,000 in respect of any one installation per period of insurance and the warranty is valid for a period of six years from the date of completion of the original work. NICEIC also offers further support for contractors and customers through a Platinum Promise.
Meet the Team
Alan came through the war years having been a founding member of the SAS and a member of the Royal Corps of Signals. He started the Company in 1950 which he ran with his wife Mary until they handed over the reigns to their son Richard. He always kept an interest in the business and was often a visitor to the offices where he was keen to see things operating as they should! Alan passed away aged 96 years in 2016 and is remembered very fondly and the Company lives on in his name.
Alan R Cross
Founder
Richard joined Alan, his late father, in the business after qualifying as an electrician. He helped grow the business from a single employee working from home to acquiring premises in Station Road and expanding the workforce. Richard is now semi-retired and maintains an interest in the business while indulging his lifelong passion for fishing.
Richard Cross
Chairman and the “Son” in Alan R Cross & Son!
Tracey joined her Father Richard to work for the business and some 30 years later, is still here running the office! Tracey has an excellent rapport with many of our customers whom she has known throughout that time and is instrumental in managing the engineer diaries and the finances of the business.
Tracey
Company Secretary
David joined the business just over 4 years ago to implement a program of upgrade and change to ensure that the business remains relevant and competitive in today’s world. David brings over 35 years of finance and business experience and also runs his own accountancy practice.
David
Managing Director
Kevin joined as an apprentice and has nearly 40 years’ experience. He handles quotes from domestic to industrial projects and manages health and safety, training, and engineer support. In his spare time, Kevin supports local causes, is a South Norfolk District Councilor, and a former Wymondham Mayor.
Kevin
Technical Director
Tom has almost 25 years with the Company and extensive experience, undertaking all types of electrical work, with particular expertise in the commercial, industrial, and educational sectors. He has worked closely with several local Educational Trusts/Academies for many years and has intimate knowledge of their sites, which has proved invaluable.
Tom
Qualified Electrician
Ian joined the firm as an apprentice and has over 30 years of experience. He undertakes all types of electrical work, with expertise in Industrial, Commercial, and agricultural sectors. He is well known and highly regarded by customers, having built in-depth knowledge of their sites so when something goes wrong, he knows the likely problem and where to look.
Ian
Approved Electrician
Rob joined the firm as an apprentice and has almost 20 year experience. He can undertake all types of electrical work and has a particular specialism working with kitchens and bathrooms. More recently, Rob achieved his solar PV qualification and has been active in carrying out Solar PV installations for the Company.
Rob
Approved Electrician
Terry joined the Company as an apprentice and recently marked 40 years’ service. He knows many customer sites well and handles all electrical work, specializing in burglar alarms, CCTV, and IT-supported systems. Recently, he qualified as a solar PV installer and has worked with Rob on solar installations.
Terry
Approved Electrician
Al joined the Company as an apprentice and celebrates 30 years service with the Company this year. Al can undertake any electrical works and has tended to work closely with local builders assisting them the electrical installation side of domestic extensions.
Al
Approved Electrician
Luke joined the Company as an apprentice in 2022 and has become a popular team member. He is eager to learn and improve, currently in the final year of his apprenticeship, expecting to qualify in 2025. As part of the next generation of engineers, we look forward to his development after qualifying.
Luke
Final Year Apprentice
Harry trained as an apprentice with the Company through a third-party agency and joined after qualifying two years ago. Since then, he has gained additional qualifications like PAT testing and 2391 engineer status, increasing his versatility. Harry is part of our next generation of engineers and continues to improve and gain experience.
Harry
Approved Electrician
George joined the Company as an apprentice in 2019 and qualified with us. He earned PAT testing and 2391 engineer status to become approved. Since qualifying, George has gained experience and handles various electrical works across sectors. He is part of the next generation of engineers, continuously learning and growing.
George
Approved Electrician
Harry joined the Company as an apprentice and is expected to qualify in the next 18 months. Harry has a drive to learn and progress and has proven to be an important part of the team supporting the qualified engineers whilst learning his trade. He is well thought of and along with Luke, is part of the next generation of engineers.
Harry
Year 3 Apprentice
Richard joined Alan, his late father, in the business after qualifying as an electrician. He helped grow the business from a single employee working from home to acquiring premises in Station Road and expanding the workforce. Richard is now semi-retired and maintains an interest in the business while indulging his lifelong passion for fishing.
Richard Cross
Chairman and the “Son” in Alan R Cross & Son!
Tracey joined her Father Richard to work for the business and some 30 years later, is still here running the office! Tracey has an excellent rapport with many of our customers whom she has known throughout that time and is instrumental in managing the engineer diaries and the finances of the business.
Tracey Brown
Company Secretary
David joined the business just over 4 years ago to implement a program of upgrade and change to ensure that the business remains relevant and competitive in today’s world. David brings over 35 years of finance and business experience and also runs his own accountancy practice.
David Brown
Managing Director
Kevin joined as an apprentice and has nearly 40 years’ experience. He handles quotes from domestic to industrial projects and manages health and safety, training, and engineer support. In his spare time, Kevin supports local causes, is a South Norfolk District Councilor, and a former Wymondham Mayor.
Kevin Hurn
Technical Director
Tom has almost 25 years with the Company and extensive experience, undertaking all types of electrical work, with particular expertise in the commercial, industrial, and educational sectors. He has worked closely with several local Educational Trusts/Academies for many years and has intimate knowledge of their sites, which has proved invaluable.
Tom Riseborough
Qualified Electrician
Ian joined the firm as an apprentice and has over 30 years of experience. He undertakes all types of electrical work, with expertise in Industrial, Commercial, and agricultural sectors. He is well known and highly regarded by customers, having built in-depth knowledge of their sites so when something goes wrong, he knows the likely problem and where to look.
Ian Newitt
Approved Electrician
Rob joined the firm as an apprentice and has almost 20 year experience. He can undertake all types of electrical work and has a particular specialism working with kitchens and bathrooms. More recently, Rob achieved his solar PV qualification and has been active in carrying out Solar PV installations for the Company.
Rob Varley
Approved Electrician
Terry joined the Company as an apprentice and recently marked 40 years’ service. He knows many customer sites well and handles all electrical work, specializing in burglar alarms, CCTV, and IT-supported systems. Recently, he qualified as a solar PV installer and has worked with Rob on solar installations.
Terry Bobbin
Approved Electrician
Al joined the Company as an apprentice and celebrates 30 years service with the Company this year. Al can undertake any electrical works and has tended to work closely with local builders assisting them the electrical installation side of domestic extensions.
Al Henderson
Approved Electrician
Luke joined the Company as an apprentice in 2022 and has become a popular team member. He is eager to learn and improve, currently in the final year of his apprenticeship, expecting to qualify in 2025. As part of the next generation of engineers, we look forward to his development after qualifying.
Luke Barker
Final Year Apprentice`
Harry trained as an apprentice with the Company through a third-party agency and joined after qualifying two years ago. Since then, he has gained additional qualifications like PAT testing and 2391 engineer status, increasing his versatility. Harry is part of our next generation of engineers and continues to improve and gain experience.
Harry Cole
Approved Electrician
George joined the Company as an apprentice in 2019 and qualified with us. He earned PAT testing and 2391 engineer status to become approved. Since qualifying, George has gained experience and handles various electrical works across sectors. He is part of the next generation of engineers, continuously learning and growing.
George Kerry
Approved Electrician
Harry joined the Company as an apprentice and is expected to qualify in the next 18 months. Harry has a drive to learn and progress and has proven to be an important part of the team supporting the qualified engineers whilst learning his trade. He is well thought of and along with Luke, is part of the next generation of engineers.